Patient Access Rep - Baptist Clinic

Ochsner Health

New Orleans, Louisiana, US
Fully remote
Patient registration and admission
Insurance verification and collection
Accurate data entry and retrieval
Ochsner Health is seeking a Patient Access Representative for their fully remote position in New Orleans, Louisiana. The role involves greeting patients, managing appointment scheduling, verifying insurance information, and ensuring a smooth patient admission process

Job Summary

  • This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients.
  • Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application.
  • Improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Patient Access Representative for their fully remote position in New Orleans, Louisiana. The role involves greeting patients, managing appointment scheduling, verifying insurance information, and ensuring a smooth patient admission process.

Skills & Requirements

Must-have

  • Patient registration and admission
  • Insurance verification and collection
  • Accurate data entry and retrieval
  • Customer service and patient interaction
  • Confidentiality of patient information

Nice-to-have

  • Adapt behavior to patient population
  • Resolve inter-personal conflicts
  • Professional representation of company
  • Collaborative work with other departments

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience
  • Computer skills and dexterity
  • Proficiency with Windows-style applications
  • Technical knowledge of healthcare insurance benefits

Work Rights

Not specified

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