Senior Health Benefit Representative

Centene

Albany, New York, United States
Base: $27.02 - $48.55 ph; bonus/equity: not specif...
Hybrid
Educate individuals on health insurance enrollment
Explain eligibility for public programs and tax credits
Support existing members with renewals and recertifications
The Senior Health Benefit Representative is responsible for educating and assisting individuals with enrolling in affordable health insurance coverage through the NY State of Health Marketplace

Job Summary

  • The Senior Health Benefit Representative is responsible for educating and assisting individuals with enrolling in affordable health insurance coverage through the NY State of Health Marketplace.
  • Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K, stock purchase plans, tuition reimbursement, and flexible work schedules.
  • This field position requires working within various upstate NY communities including Albany, Syracuse, Rochester, Buffalo, and surrounding counties, with mandatory evening and weekend availability.

Matching Summary

The Senior Health Benefit Representative is responsible for educating and assisting individuals with enrolling in affordable health insurance coverage through the NY State of Health Marketplace.

Salary

Base: $27.02 - $48.55 per hour; Bonus/Equity: Not specified; Benefits: Competitive pay, health insurance, 401K, stock purchase plans, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • Educate individuals on health insurance enrollment
  • Explain eligibility for public programs and tax credits
  • Support existing members with renewals and recertifications
  • Handle complex customer cases with empathy
  • Maintain daily tracking tools and CRM data entry
  • Conduct public education activities in upstate NY communities

Nice-to-have

  • Fluency in Spanish or multilingual capabilities
  • Experience in managed care or sales environments
  • Prior public speaking experience
  • Strong community relationship building skills
  • Ability to mentor new staff members
  • Culturally and linguistically appropriate service delivery

Key Requirements

  • High School Diploma or GED required
  • 4 to 5 years prior experience in managed care, sales, or customer service preferred
  • Must complete NY State of Health approved training program and certification
  • Driver's license mandatory for non-NYC counties
  • Must be authorized to work in the U.S. without visa sponsorship

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter