Solution Support Manager

Agilent

Not specified; individual pyy determined by locati...
10+ years service or technical management experience
Bachelor's/master's degree in chemistry pharma engineering
Strong understanding of technical products and workflows
The Solution Support Manager is responsible for ensuring the service organization delivers complex business solutions including high-end support and consultancy services

Job Summary

  • The Solution Support Manager is responsible for ensuring the service organization delivers complex business solutions including high-end support and consultancy services.
  • This role drives profitable growth by aligning regional strategies into actionable country-level plans while strengthening organizational capability.
  • The incumbent must build future-ready technical teams and foster a culture of innovation through mentorship and succession planning.

Matching Summary

The Solution Support Manager is responsible for ensuring the service organization delivers complex business solutions including high-end support and consultancy services.

Salary

Not specified; Individual pay determined by location and skills; Pay ranges available at careers.agilent.com/locations

Skills & Requirements

Must-have

  • 10+ years service or technical management experience
  • Bachelor's/Master's degree in Chemistry Pharma Engineering
  • Strong understanding of technical products and workflows
  • Proven leadership in team management and problem-solving
  • Knowledge of service business metrics and operational efficiency

Nice-to-have

  • Culture of innovation and continuous improvement
  • Effective stakeholder management skills
  • Experience with new product introductions
  • Ability to drive profitable growth initiatives

Key Requirements

  • 10+ years relevant service or technical management experience
  • Bachelor's or Master's degree in Chemistry, Pharma, or Engineering
  • Strong leadership in cross-functional collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter