Supervise reception counter team and sub-suppliers
Manage vendor relationships and procurement activities
Oversee integrated facilities operations across multiple floors
This role serves as the critical link between frontline service delivery staff, vendors, building management, and client stakeholders to ensure service level agreements are met
Job Summary
This role serves as the critical link between frontline service delivery staff, vendors, building management, and client stakeholders to ensure service level agreements are met.
The position requires balancing operational excellence with team development by coaching, mentoring, and supporting team members to reach their full potential.
Candidates will manage comprehensive facilities operations including vendor sourcing, budget planning, maintenance records, and emergency response coordination across multiple floors.
Matching Summary
This role serves as the critical link between frontline service delivery staff, vendors, building management, and client stakeholders to ensure service level agreements are met.
Skills & Requirements
Must-have
Supervise reception counter team and sub-suppliers
Manage vendor relationships and procurement activities
Oversee integrated facilities operations across multiple floors
Conduct routine inspections and approve Permit to Work submissions
Serve as on-call contact for emergencies and access issues
Manage finance process flow including accounts receivable and payable
Lead emergency response procedures as certified Fire Warden
Nice-to-have
Experience in corporate office environments with multi-floor complexity
Background in event planning and space management
Success in budget development and financial tracking
Knowledge of café operations and staff engagement activities
Ability to foster strong working relationships across stakeholder groups
Key Requirements
Bachelor's degree in facilities management or related field
4+ years progressive experience in facilities management
2+ years in supervisory or team lead capacity
Occupational First Aid Certificate
Fire Warden certification from approved certifying bodies