The St. Regis Singapore is seeking a Duty Manager to oversee property operations and ensure exceptional guest service. The ideal candidate will have experience in guest services and a strong commitment to hospitality, contributing to a luxury hotel environment
Job Summary
The Duty Manager serves as the property Manager on Duty overseeing all property operations to ensure highest levels of hospitality.
This role involves intervening in guest and employee situations to maintain property integrity while achieving guest satisfaction.
The position requires reviewing financial statements and staffing levels to meet operational needs and financial objectives.
Matching Summary
Match Score: 85
The St. Regis Singapore is seeking a Duty Manager to oversee property operations and ensure exceptional guest service. The ideal candidate will have experience in guest services and a strong commitment to hospitality, contributing to a luxury hotel environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
4 years experience in guest services
2 years experience with hotel management degree
Strong working relationship with all departments
Daily MOD report distribution to departments
Handling guest problems and complaints
Nice-to-have
Outstanding hospitality skills display
Empowering employees for excellent service
Continuous improvement focus on satisfaction
Cross-training employees for daily operations
Publicly recognizing team member contributions
Key Requirements
High school diploma or GED with 4 years experience
2-year degree in Hospitality with 2 years experience
Experience in guest services, front desk, or housekeeping