It Support Specialist - Materials Research Institute

Penn State’s Materials Research Institute (MRI)

University Park, Pennsylvania, USA
$46,400.00 - $67,300.00 py
100% onsite
Technical support to end-users
Hardware and software support
Troubleshoot research equipment
Penn State’s Materials Research Institute (MRI) seeks a full-time IT Support Specialist to provide technical support to faculty, staff, and students in a highly intensive materials research environment

Job Summary

  • Penn State’s Materials Research Institute (MRI) seeks a full-time IT Support Specialist to provide technical support to faculty, staff, and students in a highly intensive materials research environment.
  • This position will provide customer service and technical support to end-users for hardware and software and printing, solve problems, and perform analytical, technical, and administrative work in support of new and existing computer devices and workstations.
  • The salary range for this position is $46,400.00 - $67,300.00, and Penn State provides a competitive benefits package for full-time employees.

Matching Summary

Penn State’s Materials Research Institute (MRI) seeks a full-time IT Support Specialist to provide technical support to faculty, staff, and students in a highly intensive materials research environment.

Salary

$46,400.00 - $67,300.00

Skills & Requirements

Must-have

  • technical support to end-users
  • hardware and software support
  • troubleshoot research equipment
  • server support and updates
  • document process and configurations

Nice-to-have

  • exceptional customer service skills
  • work in a fast-paced technical environment
  • work with researchers from around the world

Key Requirements

  • 2+ years of relevant experience
  • General Equivalency Diploma (GED) or High School (HS)
  • Authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter