Base: circa £38,813 depending on skills & experien...
Flexible working opportunities available
Strong understanding of non-household retail water market
Experience leading teams in operational service delivery
Proven ability to manage performance against kpis
Anglian Water is seeking a Non-Household Performance Lead to manage operational performance within their Wholesale Service Centre. The ideal candidate will possess strong knowledge of the non-household water market and experience in team leadership, particularly in service delivery environments
Job Summary
The role involves leading operational performance across the Wholesale Service Centre for Anglian Water's competitive non-household market.
Candidates must ensure all retailer enquiries are handled consistently and equivalently while managing third-party delivery partners.
Benefits include 26 days annual leave, a double-matched pension scheme up to 6%, and flexible working opportunities.
Matching Summary
Match Score: 85
Anglian Water is seeking a Non-Household Performance Lead to manage operational performance within their Wholesale Service Centre. The ideal candidate will possess strong knowledge of the non-household water market and experience in team leadership, particularly in service delivery environments.
Salary
Base: Circa £38,813 depending on skills & experience; Bonus/Equity: Annual bonus potential; Benefits: Double matched pension up to 6%; Private healthcare; Life assurance at eight times salary
Skills & Requirements
Must-have
Strong understanding of non-household retail water market
Experience leading teams in operational service delivery
Proven ability to manage performance against KPIs
Working knowledge of SAP Salesforce Power BI Excel
Experience in B2B service delivery billing metering
Nice-to-have
Strong communication and influencing skills
Self-starter able to manage competing priorities
Excellent attention to detail and regulatory awareness
Coaching and developing team members capability
Driving a high-performance commercially focused culture
Key Requirements
Strong understanding of non-household retail water market
Experience leading teams in operational environment
Working knowledge of SAP Salesforce Power BI Excel
Experience in B2B service delivery billing or metering