Retail Customer Service Officer

AusPost

Tarneit, Victoria, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Tarneit, Victoria, to provide exceptional customer service and support within their retail operations. The role includes managing transactions, assisting customers, and promoting products, with a focus on creating positive experiences

Job Summary

  • You will play an important part in helping Australians service their own businesses while keeping millions of people connected.
  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Australia Post invests in long-term growth through extensive training, career development opportunities, and a culture of inclusivity.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Tarneit, Victoria, to provide exceptional customer service and support within their retail operations. The role includes managing transactions, assisting customers, and promoting products, with a focus on creating positive experiences.

Salary

Base: $28.58/Hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation included

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly
  • Standing for full shift duration
  • Team environment collaboration

Nice-to-have

  • Friendly and enthusiastic attitude
  • Up-selling and cross-selling ability
  • Passport interview experience preferred
  • Community resilience focus
  • Administrative duties capability

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs
  • Availability for specified shifts

Work Rights

Not specified

Tailored Resume

Cover Letter