Front Desk Agent

Four Seasons Hotels & Resorts

Miami Beach, US
Intuitive service
Attention to detail
Efficient check-in/out skills
The Front Desk Agent is an integral part of the Front Office Team, serving as the first impression and making a lasting impression through intuitive service, attention to detail, and highly efficient check-in/out skills

Job Summary

  • The Front Desk Agent is an integral part of the Front Office Team, serving as the first impression and making a lasting impression through intuitive service, attention to detail, and highly efficient check-in/out skills.
  • This role connects with guests during their stays, quickly responds to requests, personalizes interactions, and finds opportunities to make their experiences memorable.
  • Four Seasons offers a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, employee discounts, complimentary dry cleaning, employee meals, and parking.

Matching Summary

The Front Desk Agent is an integral part of the Front Office Team, serving as the first impression and making a lasting impression through intuitive service, attention to detail, and highly efficient check-in/out skills.

Skills & Requirements

Must-have

  • Intuitive service
  • Attention to detail
  • Efficient check-in/out skills
  • Guest interaction professionalism
  • Responding to guest requests
  • Resolving guest complaints

Nice-to-have

  • Genuine heart
  • Luxury with genuine heart
  • Cross cultural sensitivity
  • Guest centricity
  • Personalized interactions

Key Requirements

  • Experience in luxury hotel or similar environment
  • Valid work authorization for the U.S.

Work Rights

Valid work authorization for the U.S.

Tailored Resume

Cover Letter