Kundenbetreuer (w/m/d) Sparkassenservice Für Frankfurt

DekaBank Deutsche Girozentrale

Frankfurt, Germany
On-site
Direct customer contact
Multichannel customer service
Efficient problem resolution
DekaBank is seeking a Kundenbetreuer (Customer Advisor) for its Sparkassenservice in Frankfurt, focusing on providing high-quality, personalized customer service. The ideal candidate should possess a banking background or relevant experience in securities, with strong communication and problem-solving skills

Job Summary

  • In a diverse multichannel approach, we place particular emphasis on direct, personal contact with our customers.
  • You will be responsible for the final processing of inquiries and will resolve them efficiently and customer-orientedly.
  • We foster cohesion as well as individual development opportunities for personal career growth.

Matching Summary

Match Score: 85

DekaBank is seeking a Kundenbetreuer (Customer Advisor) for its Sparkassenservice in Frankfurt, focusing on providing high-quality, personalized customer service. The ideal candidate should possess a banking background or relevant experience in securities, with strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Direct customer contact
  • Multichannel customer service
  • Efficient problem resolution

Nice-to-have

  • Team collaboration
  • Creative problem solving
  • Modern work environment

Key Requirements

  • Completed banking apprenticeship
  • Several years of experience in securities business
  • Familiarity with Sparkassen securities services

Work Rights

Not specified

Tailored Resume

Cover Letter