Not specified; not specified; comprehensive benefi...
Hybrid
Strong interpersonal communication skills
Ability to prioritize multiple assignments
Experience using microsoft office suite
Interface is seeking a Customer Support Specialist to enhance customer relations and manage complex projects within their CRM system. The role involves collaboration with Account Executives and entails handling customer inquiries, managing orders, and ensuring timely delivery of services
Job Summary
The Customer Support Specialist teams with Account Executives to develop business and ensure quality delivery of flooring products.
Interface is a global leader dedicated to sustainability goals, aiming to become carbon negative by 2040 without offsets.
The role offers a hybrid work model, comprehensive benefits, and weekly catered breakfasts.
Matching Summary
Match Score: 85
Interface is seeking a Customer Support Specialist to enhance customer relations and manage complex projects within their CRM system. The role involves collaboration with Account Executives and entails handling customer inquiries, managing orders, and ensuring timely delivery of services.
Salary
Not specified; Not specified; Comprehensive benefits package including 401(k) match and paid time off
Skills & Requirements
Must-have
Strong interpersonal communication skills
Ability to prioritize multiple assignments
Experience using Microsoft Office Suite
CRM system proficiency required
Technical aptitude for product specs
Nice-to-have
Understanding of construction process
Experience with international shipping
ERP system experience preferred
Knowledge of customs process
Ability to manage work across platforms
Key Requirements
Experience using Salesforce and JD Edwards
Ability to manage work across 3 operating platforms