The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, Education discount, and Retirement matching.
This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering inbound/outbound calls, and collecting patient demographics and insurance information.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Skills & Requirements
Must-have
Coordination of benefits
Patient demographics collection
Insurance verification
Call center environment
Customer service skills
Nice-to-have
Teamwork and diversity
Positive working relationships
Service recovery skills
Professional and friendly manner
Key Requirements
High School, GED or equivalent
2 years customer service
2 years healthcare registration/insurance verification
Ability to follow oral instruction, read, and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States