Sr. Customer Success Manager

Zetaglobal

Nashville, United States
$80,000 - $90,000.00 py
On-site
Ai-powered marketing platform
Customer acquisition, growth, retention
Client relationship management
Zeta Global is an AI-Powered Marketing Cloud leveraging advanced AI and consumer signals to help marketers acquire, grow, and retain customers more efficiently

Job Summary

  • Zeta Global is an AI-Powered Marketing Cloud leveraging advanced AI and consumer signals to help marketers acquire, grow, and retain customers more efficiently.
  • The Senior Customer Success Manager will be responsible for developing and maintaining strong relationships with key accounts, serving as the expert to drive program success, improve customer adoption, and identify growth opportunities.
  • Benefits include unlimited PTO, excellent medical, dental, and vision coverage, employee equity, and various employee discounts and wellness programs.

Matching Summary

Zeta Global is an AI-Powered Marketing Cloud leveraging advanced AI and consumer signals to help marketers acquire, grow, and retain customers more efficiently.

Salary

$80,000 - $90,000.00

Skills & Requirements

Must-have

  • AI-powered marketing platform
  • Customer acquisition, growth, retention
  • Client relationship management
  • Drive program success and adoption
  • Identify growth opportunities
  • Strategic client conversations and reviews

Nice-to-have

  • Proactive strategic thinker
  • Work autonomously and collaboratively
  • Shape client experience
  • Develop and share best practices

Key Requirements

  • 5-6+ years experience in online advertising, digital media, publisher, or ad-tech
  • Account Management or Client Services experience
  • Proven ability to develop and nurture client relationships
  • Strong communication and presentation skills
  • Highly organized with strong attention to detail
  • In-depth knowledge of the MarTech landscape

Work Rights

Not specified

Tailored Resume

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