Octopus In Colour Internship - Credit Specialist (sensitive Care)

Octopus Energy

London, GB
London living wage (pro rata); not specified; not ...
On-site
Processing formal insolvencies
Liaising with external partners
Supporting vulnerable customers
This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry

Job Summary

  • This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
  • You will be supporting financially vulnerable customers navigating formal debt solutions such as Bankruptcy, Debt Management Plans (DMPs), Debt Relief Orders (DROs) and Individual Voluntary Arrangements (IVAs).
  • You’ll gain confidence and experience working with external partners too, such as, Insolvency Practitioners, Debt Advice Organisations and Government Departments.

Matching Summary

This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.

Salary

London Living Wage (pro rata); Not specified; Not specified

Skills & Requirements

Must-have

  • processing formal insolvencies
  • liaising with external partners
  • supporting vulnerable customers
  • managing sensitive customer information
  • working in a fast-paced environment

Nice-to-have

  • compassionate and detail-oriented
  • empathetic and patient
  • strong emotional resilience
  • creative problem-solving
  • motivated by purpose

Key Requirements

  • Internship open to specific ethnic backgrounds
  • Must upload cover letter instead of CV
  • Full time commitment required

Work Rights

Not specified

Tailored Resume

Cover Letter