Trade Desk Support Engineer

DV Group

Chicago, United States
Base: $110,000 - $135,000 usd; bonus: discretionar...
On-site
Minimum 3 years relevant experience
Strong unix environment knowledge
Sql database skills mysql influxdb
The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner

Job Summary

  • The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner.
  • Candidates will be responsible for monitoring critical trading system environments and proactively identifying production issues.
  • The position offers a discretionary bonus eligibility along with comprehensive medical, dental, vision, and retirement benefits.

Matching Summary

The role involves handling L1 through L3 level support of service requests and incidents in a professional and timely manner.

Salary

Base: $110,000 - $135,000 USD; Bonus: Discretionary bonus eligible; Benefits: Medical, dental, vision, HSA, FSA, retirement match

Skills & Requirements

Must-have

  • Minimum 3 years relevant experience
  • Strong UNIX environment knowledge
  • SQL database skills MySQL InfluxDB
  • Python and Bash scripting proficiency
  • Production deployment management
  • Rotating off-hours pager support

Nice-to-have

  • Experience with Jira ticket system
  • Grafana and Icinga monitoring tools
  • Linux desktop support background
  • Git and Puppet version control
  • Network troubleshooting expertise

Key Requirements

  • Minimum B.S. in Computer Science or equivalent
  • Minimum 3 years of relevant experience
  • Ability to work under pressure in dynamic trading environment

Work Rights

Not specified

Tailored Resume

Cover Letter