Technical Account Manager

GoFundMe

Buenos Aires, Argentina
On-site
5+ years technical account management experience
Api and webhook integration troubleshooting
Crm platform expertise salesforce blackbaud hubspot
The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform

Job Summary

  • The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform.
  • You will manage complex integrations including bidirectional data syncs between GoFundMe and major CRM systems like Salesforce and Blackbaud.
  • This position requires driving revenue outcomes by aligning technical solutions with customer adoption, performance, and fundraising goals.

Matching Summary

The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform.

Skills & Requirements

Must-have

  • 5+ years Technical Account Management experience
  • API and webhook integration troubleshooting
  • CRM platform expertise Salesforce Blackbaud HubSpot
  • Cross-functional project management leadership
  • End-to-end technical solution delivery

Nice-to-have

  • SQL or data analysis capabilities
  • Experience with iPaaS tools like Zapier Workato
  • Strong executive presence in stakeholder interactions
  • Proactive risk mitigation and trend identification

Key Requirements

  • 5+ years in Technical Account Management or similar role
  • Experience with REST APIs and system integrations
  • Proficiency with ticketing tools like Zendesk and JIRA

Work Rights

Not specified

Tailored Resume

Cover Letter