Customer Banking Specialist - Epping

CommBank

Epping, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide holistic solutions using digital banking options.
  • The position requires championing risk-adverse culture while problem-solving effectively for over 10 million personal and small business customers.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in financial wellbeing
  • Ability to work in busy retail environment

Key Requirements

  • Experience in Financial Services, Retail or Hospitality
  • Availability for Monday-Friday 9:30am-4pm roster

Work Rights

Not specified

Tailored Resume

Cover Letter