Loss Mitigation Liaison 1

M&T Bank

Clanton, Alabama, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
Not specified
1 year collections or customer service experience
Effective phone communication skills
Compliance with state and federal laws
M&T Bank is seeking a Loss Mitigation Liaison to act as a Single Point of Contact for mortgage loan borrowers facing delinquency or foreclosure. The role involves direct communication with consumers to guide them through loss mitigation options while ensuring compliance with relevant regulations

Job Summary

  • This position serves as the Single Point of Contact throughout the entire loss mitigation process from package collection to closing and foreclosure.
  • The role requires taking inbound and outbound calls to assist delinquent borrowers in reviewing loss mitigation options while maintaining strict regulatory compliance.
  • Candidates must possess excellent communication skills to explain approval terms, declines, and liquidation options clearly to consumers.

Matching Summary

Match Score: 75

M&T Bank is seeking a Loss Mitigation Liaison to act as a Single Point of Contact for mortgage loan borrowers facing delinquency or foreclosure. The role involves direct communication with consumers to guide them through loss mitigation options while ensuring compliance with relevant regulations.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year collections or customer service experience
  • Effective phone communication skills
  • Compliance with state and federal laws

Nice-to-have

  • Bachelor's degree preferred
  • Mortgage collections experience
  • Knowledge of M&T systems

Key Requirements

  • 4 years combined higher education and work experience
  • Minimum 1 year in collections or customer service
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

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