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Starling Physicians is seeking a Patient Service Representative for their Orthopedics department in New Britain, CT. The role focuses on providing excellent customer service, managing patient flow, and handling administrative tasks to support the clinical staff.
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Job Summary
We are a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our team members are essential to our mission to reshape healthcare through the power of connection, and we offer a comprehensive benefits platform.
Matching Summary
Match Score: 75
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Starling Physicians is seeking a Patient Service Representative for their Orthopedics department in New Britain, CT. The role focuses on providing excellent customer service, managing patient flow, and handling administrative tasks to support the clinical staff.
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Skills & Requirements
Must-have
Friendly professional greeting
Efficient patient flow
Excellent customer service
Accurate message taking
Payment collection and reconciliation
Insurance verification and updates
Accurate appointment scheduling
Order entry for tests and procedures
Cooperative work with clinical staff
Referral completion
Problem communication to supervisor
Nice-to-have
Flexibility with work schedules
Ability to cover other staff
Ability to follow downtime procedures
Communicate in English orally and in writing
Organize and perform multiple tasks
Knowledge of medical office and terminology
Commute to satellite offices
Key Requirements
High School Graduate or GED
Heartsaver within 30 days of hire
Previous PSR experience preferred
Excellent customer service skills
Ability to organize and perform multiple tasks
Basic proficiency in computer use
Experience with EHR, Practice Management System preferred