Customer Service Team Member

JB Hi-Fi

Windsor, Australia
Competitive remuneration; generous sales commissio...
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment procedures
Effective telephone management skills
The role is an integral part of the customer-facing team delivering store operations activities to support a sales-focused culture

Job Summary

  • The role is an integral part of the customer-facing team delivering store operations activities to support a sales-focused culture.
  • Team members are responsible for managing all sales channel fulfilment while resolving customer complaints and queries effectively.
  • Employees receive access to comprehensive training programs, career opportunities within the JB Hi-Fi Group, and exclusive member benefits.

Matching Summary

The role is an integral part of the customer-facing team delivering store operations activities to support a sales-focused culture.

Salary

Competitive remuneration; Generous sales commission and other fantastic incentives; 12 weeks paid parental leave for eligible primary carers

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment procedures
  • Effective telephone management skills
  • Inventory management and stock integrity
  • Collaborative team work in fast-paced environment

Nice-to-have

  • Sales commission incentives eligibility
  • Product knowledge development participation
  • Quality merchandising and presentation skills
  • Diversity and inclusion mindset
  • Commitment to sustainability goals

Key Requirements

  • Not specified in posting

Work Rights

Not specified

Tailored Resume

Cover Letter