(can) Customer Service Manager

Walmart

Duncan, BC, Canada
Base: $18.80ph; bonus/equity: not specified; benef...
Front end operations coordination
Customer service excellence
Maintain company programs compliance
A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty

Job Summary

  • A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.
  • This role is also accountable for maintaining compliance for company programs and operational standards.
  • The Customer Service Manager provides training to Associates on systems and Company procedures, oversees purchase, return and exchange transactions, and promotes company sponsor programs.

Matching Summary

A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.

Salary

Base: $18.80/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front end operations coordination
  • Customer service excellence
  • Maintain company programs compliance
  • Oversee purchase return exchange
  • Promote company sponsor programs

Nice-to-have

  • Develop retail skills
  • Positive shopping experience
  • Customer loyalty building
  • Associate guidance and training

Key Requirements

  • 16 years or older

Work Rights

Not specified

Tailored Resume

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