Credit Services Associate

HD Supply Holdings

New Braunfels, TX, United States
Customer account information
Order processing system entry
Credit and collection standards
Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information

Job Summary

  • Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information.
  • Monitors and tracks customer orders in accordance with credit and collection standards and to ensure on-time delivery.
  • Resolves issues with customers including processing adjustments on late charges and overages/shortages based on pre-established guidelines.

Matching Summary

Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information.

Skills & Requirements

Must-have

  • Customer account information
  • Order processing system entry
  • Credit and collection standards
  • Respond to customer inquiries
  • Business systems documentation

Nice-to-have

  • Equity, respect, and advocacy
  • Value the diversity of people

Key Requirements

  • 0-2 years of experience
  • HS Diploma or GED strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter