Service Desk Mitarbeiter (m/w/d)

Genpt

Münster, Germany
1st level support experience
Servicenow ticketing system
Knowledge in windows 10/11
You will be the first point of contact in IT support, ensuring colleagues receive quick and reliable assistance

Job Summary

  • You will be the first point of contact in IT support, ensuring colleagues receive quick and reliable assistance.
  • You will document support requests using our ServiceNow ticketing system and resolve tickets independently.
  • We offer 30 days of vacation, special leave for significant life events, and international career opportunities.

Matching Summary

You will be the first point of contact in IT support, ensuring colleagues receive quick and reliable assistance.

Skills & Requirements

Must-have

  • 1st Level Support experience
  • ServiceNow ticketing system
  • Knowledge in Windows 10/11

Nice-to-have

  • Experience with MS D365
  • Good communication skills
  • Team-oriented mindset

Key Requirements

  • Completed training as IT specialist
  • Experience in IT support
  • Good German and English skills

Work Rights

Not specified

Tailored Resume

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