Branch Concierge - Rhodes

CommBank

Rhodes, Australia
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Excellent communication skills
  • Manage customer expectations
  • In-branch technology demonstration
  • Enhance customer experience

Nice-to-have

  • Approachable and professional demeanor
  • Build personal connections
  • Genuine interest in career growth
  • Improve financial wellbeing

Key Requirements

  • Proven track record in customer service
  • Experience in Financial Services, Retail or Hospitality
  • Ability to manage customer expectations

Work Rights

Not specified

Tailored Resume

Cover Letter