Customer Banking Specialist Relief - Sydney Inner & South West Area

CommBank

Sydney, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The role involves supporting customers with enquiries, account maintenance, and credit product applications while championing a risk-adverse culture

Job Summary

  • The role involves supporting customers with enquiries, account maintenance, and credit product applications while championing a risk-adverse culture.
  • Successful applicants will join a relief team covering the Sydney Inner & South West Area with a fixed part-time roster of 28.75 hours per week.
  • The position offers an opportunity to positively impact over 10 million customers by providing seamless banking experiences and financial health checks.

Matching Summary

The role involves supporting customers with enquiries, account maintenance, and credit product applications while championing a risk-adverse culture.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Integrity and problem-solving abilities
  • Availability for predetermined roster

Nice-to-have

  • Mandarin language skills
  • Interest in financial wellbeing
  • Experience in retail environment
  • Holistic solution mindset

Key Requirements

  • Proven customer service experience
  • Financial services or retail background preferred
  • Must be available for Monday-Friday roster

Work Rights

Not specified

Tailored Resume

Cover Letter