This position serves as the subject matter expert and technical contact for Lumens application areas, leading projects, changes, and break/fix escalations
Job Summary
This position serves as the subject matter expert and technical contact for Lumens application areas, leading projects, changes, and break/fix escalations.
Responsibilities include designing, building, configuring, testing, and maintaining clinical information systems, as well as providing remote and in-person support to end-users.
The role requires collaboration with technical colleagues, vendors, and users to ensure effective issue resolution and system optimization.
Matching Summary
This position serves as the subject matter expert and technical contact for Lumens application areas, leading projects, changes, and break/fix escalations.
Salary
OPEN
Skills & Requirements
Must-have
Epic Lumens application expertise
Clinical information systems support
Patient registration and scheduling
System troubleshooting and resolution
Collaboration with IT and clinical teams
Nice-to-have
Proactive learning of new skills
Innovative problem-solving
Excellent customer service orientation
Thorough attention to detail
Key Requirements
Active Epic Certification or Accreditation
Bachelor's degree in IT or related field
5+ years of healthcare IT or Epic systems experience
Experience in large-scale healthcare organization EHR implementation