Not specified; not specified; competitive wellness...
Remote
5+ years customer success experience
Curriculum definition and content development
Virtual and in-person training delivery
SmithRx is seeking a Customer Trainer to develop and deliver training content for brokers and partners, supporting client activation and success in a remote capacity. The ideal candidate should possess strong communication skills, experience in customer success, and a passion for creative training methodologies
Job Summary
SmithRx is a rapidly growing Health-Tech company dedicated to disrupting the Pharmacy Benefit Management sector through innovative technology.
The role involves designing and delivering training programs for brokers and partners to ensure successful product adoption and activation.
Candidates must be comfortable with up to 40% travel and possess excellent project management skills to handle shifting priorities.
Matching Summary
Match Score: 85
SmithRx is seeking a Customer Trainer to develop and deliver training content for brokers and partners, supporting client activation and success in a remote capacity. The ideal candidate should possess strong communication skills, experience in customer success, and a passion for creative training methodologies.
Salary
Not specified; Not specified; Competitive wellness benefits including Medical, Dental, Vision, Life Insurance, 401(k), and Paid Time Off
Skills & Requirements
Must-have
5+ years customer success experience
Curriculum definition and content development
Virtual and in-person training delivery
PowerPoint presentation creation skills
Client activation and product adoption
Nice-to-have
Passion for creativity and collaboration
Ability to simplify complex ideas
Strategic thinking and self-discipline
Experience with QBRs and data reporting
Energy and enthusiasm to inspire others
Key Requirements
Bachelor's Degree or equivalent
5+ years' experience in customer success or enablement