Gn - Song - Service - Servicenow - Consultant

Accenture Australia

Gurugram, India
Servicenow platform expertise
Business process re-engineering
Stakeholder management skills
You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance

Job Summary

  • You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance.
  • The role requires driving digital transformation, process re-engineering, and service experience design within the ServiceNow ecosystem.
  • Candidates must possess strong analytical skills to analyze data and financial information to provide insights for improving business outcomes.

Matching Summary

You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • Business process re-engineering
  • Stakeholder management skills
  • Requirements gathering and analysis
  • Process mapping and workflow design

Nice-to-have

  • Salesforce or CRM knowledge
  • SQL and data visualization tools
  • Agile project management methodology
  • MBA from tier 1 institute
  • Global team collaboration experience

Key Requirements

  • Minimum 6 years of experience in enterprise transformation or CRM platforms
  • MBA or PGDM degree from a tier 1 or tier 2 institute
  • ServiceNow Certified System Administrator (CSA) certification preferred
  • Experience working with global companies across geographies
  • Strong business and data analytics skills including Excel proficiency

Work Rights

Not specified

Tailored Resume

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