Major Incident Management Quality Analyst

Fiserv

Berkeley Heights, New Jersey, US
Base: $100,000.00 - $165,600.00; bonus/equity: not...
Data analysis skills
Incident management processes
Proficiency in command center technologies
Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers. The Major Incident Management Quality Analyst will oversee the quality of incident management processes and data. This role is crucial for maintaining data integrity and ensuring timely resolution of incidents

Job Summary

  • Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers. The Major Incident Management Quality Analyst will oversee the quality of incident management processes and data. This role is crucial for maintaining data integrity and ensuring timely resolution of incidents.

Matching Summary

Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers. The Major Incident Management Quality Analyst will oversee the quality of incident management processes and data. This role is crucial for maintaining data integrity and ensuring timely resolution of incidents.

Salary

Base: $100,000.00 - $165,600.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Data analysis skills
  • Incident management processes
  • Proficiency in Command Center technologies

Nice-to-have

  • Experience with Atlassian Suite
  • Strong knowledge of online banking
  • Ability to work under pressure

Key Requirements

  • 2-3 years of data analysis experience
  • IT service management background
  • ITIL Foundational certification

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter