Crm & Customer Intelligence Specialist

563

Cincinnati, Ohio, US
Base: $71,100.00 - $145,900.00 usd annual; bonus/e...
Not specified
Bachelor's degree or equivalent experience
4 years banking financial services experience
2 years project management experience
Fifth Third Bank is seeking a CRM & Customer Intelligence Specialist to enhance banking operations through process improvements and project management. The ideal candidate will possess a strong background in banking or financial services, with proven project management experience and leadership skills

Job Summary

  • This role plays a key part in planning, testing, and implementing process enhancements and IT conversions within the banking sector.
  • The position requires partnering with Line of Business and IT teams to research and resolve system and process problems while defining user requirements.
  • Employees are eligible for an incentive compensation plan based on company, line of business, and individual performance alongside comprehensive benefits.

Matching Summary

Match Score: 85

Fifth Third Bank is seeking a CRM & Customer Intelligence Specialist to enhance banking operations through process improvements and project management. The ideal candidate will possess a strong background in banking or financial services, with proven project management experience and leadership skills.

Salary

Base: $71,100.00 - $145,900.00 USD Annual; Bonus/Equity: Eligible for incentive compensation plan; Benefits: Comprehensive benefits including physical, financial, emotional and social well-being support

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • 4 years banking financial services experience
  • 2 years project management experience
  • Proficiency in Windows based software programs
  • Ability to present to senior leadership

Nice-to-have

  • Six Sigma Green Belt certification preferred
  • PMP certification preferred
  • Proven leadership in operations or quality
  • Experience with automation and efficiency improvements
  • Strong communication and facilitation skills

Key Requirements

  • Minimum four years work experience in banking
  • Minimum two years project management experience
  • Bachelor's Degree or equivalent work experience
  • Six Sigma Green Belt or PMP preferred

Work Rights

Not specified

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