Scheduling Coordinator 1 - Brain And Spine | Neurodiagnostics
The Ohio State University
Columbus, OH, US
Answering telephone calls professionally
Scheduling new patient appointments
Monitoring clinical schedules and wait lists
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to patients by emanating a culture of cooperation, enthusiasm and respect
Job Summary
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to patients by emanating a culture of cooperation, enthusiasm and respect.
They will be responsible for answering telephone calls, directing callers, scheduling appointments, and maintaining department clerical duties including timekeeping editing and benefits verification.
The specialist must possess a strong working knowledge of different health insurance plans to ensure reimbursement of services provided while focusing on accurate data collection.
Matching Summary
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to patients by emanating a culture of cooperation, enthusiasm and respect.
Skills & Requirements
Must-have
Answering telephone calls professionally
Scheduling new patient appointments
Monitoring clinical schedules and wait lists
Multi-tasking in fast-paced environment
Strong working knowledge of health insurance plans
Nice-to-have
Excellent written and verbal communication skills
Background in registration and customer service
Knowledge of registration and billing practices
Culture of cooperation and enthusiasm
Ability to maintain full clinics
Key Requirements
3-4 years experience in clinical practice preferred
Background in registration and customer service preferred
Knowledge of registration and billing practices preferred
Successful completion of background check required
Drug screen or physical may be required post-offer