Customer Service Representative

GPC Tools & Equipment Sydney

Piqua, OH, United States
On-site
Accurately fulfill customer orders
Manage incoming customer calls
Negotiate sale and purchase prices
GPC Tools & Equipment is seeking a Customer Service Representative in Piqua, OH, responsible for fulfilling customer orders and managing inquiries. The role requires strong communication skills and the ability to manage multiple tasks while ensuring customer satisfaction

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to customer inquiries, providing quotes, handling order entry, and negotiating sale prices to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 75

GPC Tools & Equipment is seeking a Customer Service Representative in Piqua, OH, responsible for fulfilling customer orders and managing inquiries. The role requires strong communication skills and the ability to manage multiple tasks while ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Accurately fulfill customer orders
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Order items for inventory levels
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relate to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter