Warranty & Customer Liaison Engineer (electrical/controls)

Magna Electronics Inc.

Troy, Michigan, USA
On-site
Transmission control modules (tcms)
Oscilloscopes and logic analyzers
Can/lin/flexray communication protocols
Magna Electronics Inc. is seeking a Warranty & Customer Liaison Engineer in Troy, Michigan, who will serve as the primary technical authority for electrical performance issues related to transmission control systems. The ideal candidate should have a strong background in automotive electronics, possess excellent problem-solving skills, and be able to communicate complex technical information effectively

Job Summary

  • The Electrical Warranty & Customer Liaison Engineer is the primary technical authority for field performance issues related to transmission control systems and electronic components, bridging the gap between complex data and the OEM customer.
  • Key responsibilities include leading electronic root cause analysis, signal analysis, software/calibration review, driving 8D investigations, and serving as the OEM technical lead during warranty quality meetings.
  • The role requires a Bachelor of Science in Electrical Engineering, 3+ years of experience in automotive electronics, and proficiency with communication protocols and tools, with travel expected between 10-20%.

Matching Summary

Match Score: 85

Magna Electronics Inc. is seeking a Warranty & Customer Liaison Engineer in Troy, Michigan, who will serve as the primary technical authority for electrical performance issues related to transmission control systems. The ideal candidate should have a strong background in automotive electronics, possess excellent problem-solving skills, and be able to communicate complex technical information effectively.

Skills & Requirements

Must-have

  • Transmission Control Modules (TCMs)
  • oscilloscopes and logic analyzers
  • CAN/LIN/FlexRay communication protocols
  • PCB failure modes
  • OEM technical presentations
  • vehicle-side electrical issues

Nice-to-have

  • Functional Safety (ISO 26262)
  • IATF 16949 knowledge
  • Mechatronics perspective
  • high-pressure customer negotiation

Key Requirements

  • Bachelor of Science in Electrical Engineering
  • 3+ years of experience
  • Proficiency with CAN/LIN/FlexRay
  • Knowledge of PCBA manufacturing
  • Technical Diplomacy skills

Work Rights

Not specified

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