Stakeholder management at multiple organizational levels
The job posting seeks a Change Expert specialized in (Gen)AI and Automation for the Operational Excellence CS Business team at Company 23. This role involves driving the adoption of AI and automation solutions to enhance efficiency and customer experience, requiring strong change management and project management skills
Job Summary
This role serves as a key driver for accelerating the adoption of intelligent automation and AI-enabled solutions across Client Services.
The position requires translating strategic ambitions into concrete initiatives, roadmaps, and milestones while ensuring value delivery and stakeholder alignment.
Candidates must possess strong affinity with GenAI tools like Microsoft Copilot and Power Automate to identify opportunities for efficiency and risk control.
Matching Summary
Match Score: 85
The job posting seeks a Change Expert specialized in (Gen)AI and Automation for the Operational Excellence CS Business team at Company 23. This role involves driving the adoption of AI and automation solutions to enhance efficiency and customer experience, requiring strong change management and project management skills.
Skills & Requirements
Must-have
5+ years change or project management experience
Hands-on (Gen)AI and automation tools expertise
Stakeholder management at multiple organizational levels
Experience structuring complex initiatives and roadmaps
Ability to translate strategic ambitions into concrete use cases
Nice-to-have
Curious and pragmatic mindset towards new technologies
Fluency in Dutch or French languages
Experience coaching teams on new ways of working
Strong analytical capabilities for complex problem solving
Comfortable working with ambiguity and rapid change
Key Requirements
Minimum 5 years experience in change management or business transformation
Master's degree or equivalent professional experience