It Service Now Support Engineer

Flex

Guadalajara, Mexico
Competitive salary; christmas bonus included; bene...
Servicenow platform support experience
Itil processes knowledge
Incident and change management skills
The role involves providing technical and functional support for the ServiceNow platform to ensure proper operation

Job Summary

  • The role involves providing technical and functional support for the ServiceNow platform to ensure proper operation.
  • Candidates will configure workflows, manage ITSM modules like Incident and CMDB, and perform root cause analysis.
  • The company offers a competitive salary, life & medical insurance, Christmas bonus, food coupons, and a saving fund.

Matching Summary

The role involves providing technical and functional support for the ServiceNow platform to ensure proper operation.

Salary

Competitive Salary; Christmas Bonus included; Benefits: Life & Medical insurance, Food Coupons, Saving Fund

Skills & Requirements

Must-have

  • ServiceNow platform support experience
  • ITIL processes knowledge
  • Incident and change management skills
  • Workflow and business rule configuration
  • English language proficiency

Nice-to-have

  • Strong analytical and problem-solving skills
  • Ability to work independently
  • Collaborative team environment
  • Experience with cross-functional teams

Key Requirements

  • Bachelor's degree in IT or related field
  • Experience supporting ServiceNow platforms
  • Solid knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter