Customer Service Representative M-f 8am-5pm $20-$23/hr

Stanley Black & Decker

Miami, FL, United States
Base: $20-$23ph; bonus/equity: not specified; bene...
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Handle pricing and item identification
Resolve product or service problems
Superior customer service skills
** Stanley Black & Decker is seeking a Customer Service Representative to join their Miami team, offering a salary between $20-$23 per hour. The position involves supporting customer inquiries, processing orders, and providing product information, with a strong emphasis on customer service and salesmanship. **

Job Summary

  • As a DeWALT Customer Service Representative, you’ll handle pricing, identify items, verify quantities, and extend items on customer orders.
  • You will attract potential customers by answering product and service questions, drive incremental sales, and suggest other products and services.
  • You will resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting the best solution, and following up to ensure resolution.

Matching Summary

Match Score: 75

** Stanley Black & Decker is seeking a Customer Service Representative to join their Miami team, offering a salary between $20-$23 per hour. The position involves supporting customer inquiries, processing orders, and providing product information, with a strong emphasis on customer service and salesmanship. **

Salary

Base: $20-$23/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement

Skills & Requirements

Must-have

  • Handle pricing and item identification
  • Resolve product or service problems
  • Superior customer service skills
  • Work Monday through Friday full-time

Nice-to-have

  • Bilingual proficiency
  • Ability to learn and grow
  • Integrity and accountability
  • Dependability and reliability

Key Requirements

  • Experience reading schematics
  • Experience in a customer-facing role
  • Excellent skills in Microsoft applications

Work Rights

Not specified

Tailored Resume

Cover Letter