Senior Engineering & Operations Center Director

Jll Com Sg

Mountain View, CA, USA
Base: 189,800.00 – 249,600.00 usd py; bonus/equity...
On-site
24/7 operations oversight
Global client operations leadership
Drive operational excellence and innovation
JLL is seeking a Senior Engineering & Operations Center Director in Mountain View, CA, to lead operational excellence and innovation within their Global Client Operations organization. The ideal candidate will possess extensive experience in critical operations management, with a focus on process improvement and client relationship management

Job Summary

  • This role is a key leader in the Global Client Operations organization, and a key contributor in the advancement of our client team, client support services, Centers of Excellence, IFM, Engineering, and all critical stakeholders.
  • S/He will work with key leaders in the organization to drive operational excellence, innovation, continuous improvement, and customer satisfaction with a laser focus on driving agility, speed to market, and 100% uptime in critical operations.
  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

Match Score: 85

JLL is seeking a Senior Engineering & Operations Center Director in Mountain View, CA, to lead operational excellence and innovation within their Global Client Operations organization. The ideal candidate will possess extensive experience in critical operations management, with a focus on process improvement and client relationship management.

Salary

Base: 189,800.00 – 249,600.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • 24/7 operations oversight
  • Global Client Operations leadership
  • Drive operational excellence and innovation
  • Develop actionable business strategies
  • Lean process re-engineering
  • AI opportunities leverage

Nice-to-have

  • Trusted advisor to clients
  • Owner's mentality
  • Supportive culture and comprehensive benefits
  • Harnessing artificial intelligence

Key Requirements

  • 15 - 20 years professional experience
  • 10+ years critical operations management
  • Bachelor’s degree or equivalent experience
  • BMS or BAS experience
  • Design Thinking experience
  • Work authorization in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter