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Nitro Software is seeking an Enterprise Customer Success Manager in Dublin, Ireland, to lead the post-sales lifecycle for its business customers. The ideal candidate will have experience in customer-facing roles, strong communication skills, and a commitment to customer satisfaction and retention.
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Job Summary
The role serves as the primary post-sales point-of-contact for Nitro's portfolio of Enterprise business customers.
Nitro offers a hybrid work model combining three days of in-person collaboration with two days of remote work.
The company provides comprehensive benefits including health insurance, dental, vision, and pension matching.
Matching Summary
Match Score: 75
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Nitro Software is seeking an Enterprise Customer Success Manager in Dublin, Ireland, to lead the post-sales lifecycle for its business customers. The ideal candidate will have experience in customer-facing roles, strong communication skills, and a commitment to customer satisfaction and retention.
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Skills & Requirements
Must-have
3-5 years B2B account management experience
Proven track record in customer-facing roles
Ability to manage enterprise IT stakeholders
Nice-to-have
Proficiency in additional languages
Experience with self-help educational experiences
Passion for process improvement initiatives
Key Requirements
Bachelor's Degree or equivalent work experience
3-5 years of experience in B2B account management or customer success