Enterprise Customer Success Manager

Nitrosoftwareinc

Dublin, Ireland
**
3-5 years b2b account management experience
Proven track record in customer-facing roles
Ability to manage enterprise it stakeholders
** Nitro Software is seeking an Enterprise Customer Success Manager in Dublin, Ireland, to lead the post-sales lifecycle for its business customers. The ideal candidate will have experience in customer-facing roles, strong communication skills, and a commitment to customer satisfaction and retention. **

Job Summary

  • The role serves as the primary post-sales point-of-contact for Nitro's portfolio of Enterprise business customers.
  • Nitro offers a hybrid work model combining three days of in-person collaboration with two days of remote work.
  • The company provides comprehensive benefits including health insurance, dental, vision, and pension matching.

Matching Summary

Match Score: 75

** Nitro Software is seeking an Enterprise Customer Success Manager in Dublin, Ireland, to lead the post-sales lifecycle for its business customers. The ideal candidate will have experience in customer-facing roles, strong communication skills, and a commitment to customer satisfaction and retention. **

Skills & Requirements

Must-have

  • 3-5 years B2B account management experience
  • Proven track record in customer-facing roles
  • Ability to manage enterprise IT stakeholders

Nice-to-have

  • Proficiency in additional languages
  • Experience with self-help educational experiences
  • Passion for process improvement initiatives

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • 3-5 years of experience in B2B account management or customer success
  • Willingness to travel up to 10% of the time

Work Rights

Not specified

Tailored Resume

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