Senior Customer Service Representative With Italian Language

Medtronic

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Order-to-cash process support
Customer service and dispute resolution
Fluent english and italian communication
By joining Customer Care & Order Operations, you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world

Job Summary

  • By joining Customer Care & Order Operations, you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.
  • We offer you a position where you support all day-to-day Order-To-Cash processes such as processing, monitoring and following up on, and invoicing orders.
  • Medtronic offers a competitive Salary and flexible Benefits Package with a commitment to our employees' lives at the core of our values.

Matching Summary

By joining Customer Care & Order Operations, you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible benefits package

Skills & Requirements

Must-have

  • Order-To-Cash process support
  • Customer service and dispute resolution
  • Fluent English and Italian communication
  • Experience with MS-Office Outlook, Excel, Word
  • Work onsite minimum 2 days per week
  • Customer-focused and service-oriented

Nice-to-have

  • Pro-active team player
  • Ability to work under pressure
  • Strong sense of responsibility
  • Flexible to take on additional tasks
  • Building lasting relationships

Key Requirements

  • Bachelor’s degree or MBO+
  • 2+ years customer service and order management experience
  • Residence within 80km of Heerlen, Netherlands
  • Fluent verbal and written English and Italian

Work Rights

Must reside within 80km of Heerlen; cross-border employees must be present 80% of working hours

Tailored Resume

Cover Letter