Not specified (potentially hybrid based on job nature)
Bilingual communication skills
Call center experience preferred
Excellent customer service skills
SWBC Foundation is seeking a Bilingual Payment Reminder Services Representative to communicate with borrowers regarding past due payments through inbound and outbound calls. The ideal candidate should possess strong customer service skills and be able to adhere to various regulations while resolving delinquent accounts
Job Summary
This role is a great opportunity to utilize your customer service knowledge with a softer collection approach when speaking to the customers.
You will be able to interact with customers by assisting them with their payments.
Your customer service skills will directly contribute toward SWBC’s Mission to provide excellent customer service.
Matching Summary
Match Score: 80
SWBC Foundation is seeking a Bilingual Payment Reminder Services Representative to communicate with borrowers regarding past due payments through inbound and outbound calls. The ideal candidate should possess strong customer service skills and be able to adhere to various regulations while resolving delinquent accounts.