Branch Concierge - Strathfield

CommBank

Strathfield, Australia
**
Proven track record of exceptional customer service
Excellent communication skills and professional demeanour
Ability to manage customer expectations professionally
** CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service and facilitating a positive banking experience. The ideal candidate should have a background in customer service, particularly in financial services, retail, or hospitality, with strong communication skills. **

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
  • The role requires maintaining an efficient branch environment while ensuring customer satisfaction and awareness of branch movements.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service and facilitating a positive banking experience. The ideal candidate should have a background in customer service, particularly in financial services, retail, or hospitality, with strong communication skills. **

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills and professional demeanour
  • Ability to manage customer expectations professionally

Nice-to-have

  • Experience in Financial Services, Retail or Hospitality
  • Genuine interest in improving financial wellbeing
  • Interest in building a career with CommBank

Key Requirements

  • Available for predetermined Part Time Roster (11.5 hours/week)
  • Track record in Customer Service within Financial Services, Retail, or Hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter