Base: $65,000 - $70,000; bonus/equity: not specifi...
Not specified (assumed to be onsite given the nature of the role)
3+ years supervisory experience in guest services
Daily review of room availability to maximize revenue
Audit cash banks on a weekly basis
Marriott Vacations Worldwide is seeking a Guest Services Manager for their Waikiki location, responsible for overseeing day-to-day operations, guest complaints, and staff management. The ideal candidate should have supervisory experience in guest services and relevant educational qualifications
Job Summary
The role involves leading, training, and supervising guest services staff in conjunction with the Front Office Manager.
Responsibilities include managing daily front-of-house operations, auditing cash banks, and preparing monthly forecast reports.
The position requires ensuring compliance with established guidelines for cash handling, key control, and Sarbanes Oxley standards.
Matching Summary
Match Score: 75
Marriott Vacations Worldwide is seeking a Guest Services Manager for their Waikiki location, responsible for overseeing day-to-day operations, guest complaints, and staff management. The ideal candidate should have supervisory experience in guest services and relevant educational qualifications.
Salary
Base: $65,000 - $70,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
3+ years supervisory experience in Guest Services
Daily review of room availability to maximize revenue
Audit cash banks on a weekly basis
Nice-to-have
CPR/First Aid certification preferred
Experience with Sarbanes Oxley guidelines
Participation in revenue management calls
Key Requirements
2 year degree/diploma from accredited college or university
3 or more years supervisory experience in Guest Services