Security Risk Analyst - Issue And Policy Exception

Amgen UK

5-8 years governance risk compliance experience
Servicenow ticket management proficiency
Bachelor's degree in mis or related field
The role focuses on managing the daily queue for policy exceptions and issues while ensuring healthy record processing

Job Summary

  • The role focuses on managing the daily queue for policy exceptions and issues while ensuring healthy record processing.
  • Candidates must be capable of navigating ServiceNow ticket management systems and generating executive-level reporting insights.
  • This position operates on the second shift from 2:00 PM to 11:00 PM IST, including weekends and holidays as required.

Matching Summary

The role focuses on managing the daily queue for policy exceptions and issues while ensuring healthy record processing.

Skills & Requirements

Must-have

  • 5-8 years Governance Risk Compliance experience
  • ServiceNow ticket management proficiency
  • Bachelor's degree in MIS or related field
  • 2-4+ years IT ticket-based support environment
  • Microsoft Office suite proficiency
  • Ability to host weekly office hours calls

Nice-to-have

  • Experience with ServiceNow IRM module
  • Proficiency in Lucid charts and Visio
  • Knowledge of ISO/IEC 27001 and NIST frameworks
  • Bilingual proficiency considered an advantage
  • Self-starter with independent judgment skills
  • Ability to manage competing priorities in parallel

Key Requirements

  • Bachelor's degree required (MIS, IS, IT, Cybersecurity)
  • 5-8 years in GRC, IT risk, or internal audit
  • 2-4+ years in IT ticket-based support
  • Fluency in English written and spoken
  • Willingness to work second shift (2 PM - 11 PM IST)

Work Rights

Not specified

Tailored Resume

Cover Letter