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ICICI Bank Limited is seeking a Customer Service Manager for Liability Operations in Singapore. The role focuses on managing operational workflows for corporate clients, ensuring compliance and a high standard of customer service, while also acting as a liaison between various stakeholders.
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Job Summary
The role serves as a critical liaison between corporate customers, relationship managers, and internal technology teams to ensure accurate and secure banking operations.
Responsibilities include managing end-to-end workflows for onboarding, remittances, and verifying transactions via recorded telephone lines in line with security protocols.
The position requires guiding corporate clients on digital banking platforms while acting as the primary point of contact for resolving complex technical and operational issues.
Matching Summary
Match Score: 75
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ICICI Bank Limited is seeking a Customer Service Manager for Liability Operations in Singapore. The role focuses on managing operational workflows for corporate clients, ensuring compliance and a high standard of customer service, while also acting as a liaison between various stakeholders.
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