The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams
Job Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
This role ensures analysts and quality control staff operate efficiently, consistently, and in line with agreed service levels, quality benchmarks, and risk standards.
The Team Leader acts as the primary point of coordination between delivery teams and operations leadership, focusing on workforce management, issue resolution, and continuous performance improvement.
Matching Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
Skills & Requirements
Must-have
KYC or Transaction Monitoring leadership
Performance management and delivery execution
Workforce management and issue resolution
Quality and risk oversight
Stakeholder and operations support
Nice-to-have
Foster accountability and engagement
Continuous performance improvement
Audit readiness
Key Requirements
Bachelor’s degree or college graduate
5+ years of experience in financial crime operations
2 years of experience leading or supervising teams
Strong working knowledge of KYC or Transaction Monitoring