Manager - In Process And Customer Quality Assurance

MAHLE Industries Inc

Chennai, IN
On-site
Customer ppm within defined targets
Customer complaints within defined targets
Customer satisfaction
Manage and coordinate the Quality issues (Customer complaints and Concerns) between the Customer plant and Mahle Plant

Job Summary

  • Manage and coordinate the Quality issues (Customer complaints and Concerns) between the Customer plant and Mahle Plant.
  • Active participation in Customer complaint management for (8D) Root cause analysis and corrective action implementation within the defined timeline.
  • We encourage you to apply even if you don't meet every single requirement.

Matching Summary

Manage and coordinate the Quality issues (Customer complaints and Concerns) between the Customer plant and Mahle Plant.

Skills & Requirements

Must-have

  • Customer PPM within defined targets
  • Customer complaints within defined targets
  • Customer Satisfaction
  • Customer audits follow up and closure
  • Response to customer on time
  • Root cause analysis and corrective action implementation

Nice-to-have

  • Collaborative environment
  • Ongoing personal & career development
  • Inclusive culture

Key Requirements

  • BE. B. Tech In Mechanical/Automobile
  • 12 to 15 years’ Customer Quality Assurance experience
  • Fluent written and spoken English and Tamil
  • Excellent administration skills
  • Passion to learn new concepts, technologies, and processes

Work Rights

Not specified

Tailored Resume

Cover Letter