Customer Service Representative

Yosemite Veterinary Hospital

Smyrna, GA, US
Competitive pyy; performance bonuses available; no...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** Yosemite Veterinary Hospital is seeking a part-time Client Service Representative to enhance front-desk operations and provide exceptional customer service in a veterinary setting. The ideal candidate should possess strong communication skills and a compassionate approach, with prior customer service experience preferred. **

Job Summary

  • The role supports front-desk operations at an AAHA-accredited veterinary practice committed to high-quality patient care.
  • Responsibilities include managing client communications, scheduling appointments, and processing billing transactions efficiently.
  • The company offers tailored development programs, competitive pay, and comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

Match Score: 75

** Yosemite Veterinary Hospital is seeking a part-time Client Service Representative to enhance front-desk operations and provide exceptional customer service in a veterinary setting. The ideal candidate should possess strong communication skills and a compassionate approach, with prior customer service experience preferred. **

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Use active listening for medical triage

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Ability to handle upset or emotional clients with empathy
  • Strong organizational skills in fast-paced environment
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter