Customer Service Representative I | Campinas/sp

Solenis

Campinas, Brazil
Order entry and processing
Customer complaint resolution
Internal and external communication
Perform order reception, verification, and system entry, as well as process rush orders and document customer requests

Job Summary

  • Perform order reception, verification, and system entry, as well as process rush orders and document customer requests.
  • Contribute to customer complaint resolution and facilitate communication between sales, customers, and internal departments.
  • Solenis is a global leader in specialty chemicals focused on sustainable solutions for water-intensive industries, offering a supportive work environment with growth opportunities.

Matching Summary

Perform order reception, verification, and system entry, as well as process rush orders and document customer requests.

Skills & Requirements

Must-have

  • Order entry and processing
  • Customer complaint resolution
  • Internal and external communication
  • Process documentation and adherence
  • Collaboration with other departments

Nice-to-have

  • Proactive problem-solving
  • Emotional intelligence
  • Adaptability and flexibility
  • Commitment to company policies
  • Positive work environment

Key Requirements

  • 1-2 years of experience
  • Advanced Spanish language skills
  • Intermediate Microsoft Office proficiency
  • High school diploma required

Work Rights

Not specified

Tailored Resume

Cover Letter