Senior Customer Service Representative (french)

Bonneville International

Budapest, Hungary
Base: not specified; bonus/equity: different bonus...
Hybrid
Fluent in english and french
Customer service support
Ms office proficiency
Join our Customer Service Team and advance your career as a Senior Customer Service Representative (French)

Job Summary

  • Join our Customer Service Team and advance your career as a Senior Customer Service Representative (French).
  • This role ensures queries are resolved promptly, accurately, and with the highest level of customer satisfaction while supporting key accounts across multiple channels.
  • At bp, we provide different bonus opportunities, flexible working schedules, family friendly workplace benefits, and a supportive environment to help you realize your full potential.

Matching Summary

Join our Customer Service Team and advance your career as a Senior Customer Service Representative (French).

Salary

Base: Not specified; Bonus/Equity: Different bonus opportunities based on performance; Benefits: Life & health insurance, medical care package, flexible working schedule, family friendly workplace

Skills & Requirements

Must-have

  • Fluent in English and French
  • Customer service support
  • MS Office proficiency
  • Handling customer inquiries
  • Sales order tracking
  • Complaint resolution

Nice-to-have

  • Experience with SAP and/or CRM systems
  • Problem-solving ability
  • Strong organizational skills
  • Proactive demeanor
  • Customer centric thinking
  • Process improvement
  • Digital fluency

Key Requirements

  • Fluent in English and French reading, writing, speaking
  • Experience with customer service processes
  • Proficiency in MS Office
  • Knowledge of SAP and/or CRM systems preferred
  • Ability to handle escalation and complex inquiries

Work Rights

Not specified

Tailored Resume

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