Technical Account Manager (tam)

Bottomlinetechnologies

Kosovo
On-site
Customer relationship management
Project management
Software and hardware technologies
Bottomline Technologies is seeking a Technical Account Manager to enhance customer relationships and manage technical onboarding processes. The ideal candidate will possess strong project management skills and technical knowledge in software and hardware, contributing to customer satisfaction and business growth

Job Summary

  • Bottomline is at the forefront of digital transformation, a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid.
  • As a Technical Account Manager, you will work with customers and internal stakeholders, managing a range of Bottomline’s customers across various products.
  • You will be responsible for analyzing customer usage data to identify trends, potential issues and proposing solutions for greater optimization of solution.

Matching Summary

Match Score: 85

Bottomline Technologies is seeking a Technical Account Manager to enhance customer relationships and manage technical onboarding processes. The ideal candidate will possess strong project management skills and technical knowledge in software and hardware, contributing to customer satisfaction and business growth.

Skills & Requirements

Must-have

  • customer relationship management
  • project management
  • software and hardware technologies
  • analyze customer usage data
  • root cause analysis

Nice-to-have

  • delight customers
  • promote growth and innovation
  • think like owners

Key Requirements

  • experience in building and managing customer relationships
  • project management experience
  • technical knowledge across software and hardware technologies

Work Rights

Not specified

Tailored Resume

Cover Letter